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Status Page

This page provides real-time status about availability and performance of our platform.

.Zenvia Customer Cloud
Bots | Get Flow Channels
: 44
Bots | Get Flow Content
: 44
Bots | Health Check
: 62
Bots | List Flows
: 52
Bots | NLU - Controle de Inatividade
: 411
Bots | NLU - Interface de Gestão de Bots de IA Generativa
: 444
Bots | NLU - Processamento de mensagens
: 70
Bots | NLU - Widget
: 8177
Bots | NLU - altu-gateway
: 1560
Bots | NLU - altu.com
: 1682
Bots | NLU - heartbeat
: 570
Bots | NLU - www.altubots.com
: 1246
Bots | Workflow - Internal Queue
Jornada Atrair | Automation
: 189
Jornada Atrair | Broadcast
: 8363
Jornada Atrair | Broadcast Report
: 71
Jornada Atrair | Contacts
: 182
Portal cloud.zenvia.com | app.zenvia.com
: 67
Canais
API Zenvia
: 405
Canal E-mail | Connector/API
: 147
Canal Facebook | Connector/API
: 75
Canal GBM | Connector/API
: 216
Canal RCS | Connector/API
: 197
Canal SMS | API-REST (Múltiplo/Bulk) - via zenvia.com
: 54
Canal SMS | API-REST (Múltiplo/Bulk) - via zenvia360.com.br
: 214
Canal SMS | API-REST (OTP/Token/Transactional) via zenvia.com
: 77
Canal SMS | API-REST (OTP/Token/Transactional) via zenvia360.com.br
: 859
Canal SMS | API-Responsys
: 230
Canal SMS | API-SMPP
: 15
Canal SMS | Connector/API
: 88
Canal SMS | FTP
: 102
Canal SMS | Zenvia Connect (Portal)
: 21
Canal Voz | Chamada Atendida / Receptiva
: 89
Canal Voz | Chamadas de Voz
: 71
Canal Voz | Torpedo de Voz - Composto
: 71
Canal Voz | Torpedo de Voz - TTS
: 68
Canal Voz | Torpedo de voz - Audio
: 62
Canal Voz | Voice APP - Status
: 97
Canal Whatsapp | API
: 131
Zenvia Chat
Chat - API
: 62
Chat - Core
: 72
Chat - Microservices
: 51
Chat - Portal
: 338
Chat - Portal (Admin)
: 344
Zenvia Conversion
Zenvia Conversion - WhatsApp
Zenvia Conversion - API
: 76
Zenvia Conversion - API readOnly
: 67
Zenvia Conversion - Authentication and Sessions
: 74
Zenvia Conversion - Desktop and Mobile
Zenvia Conversion - Facebook Messenger
: 59
Zenvia Conversion - Instagram
: 538
Zenvia Conversion - Website
Zenvia Docs
API de Pedidos
Core API
E-mail API
SMS API
Web Portal
Whatsapp API
Zenvia | Movidesk
Service API Dashboard
: 449
Service API General
: 366
Service API Tickets
: 561
Zenvia | Sensedata
API
Analytics
Calculo de KPIs
Integração
Plataforma

.Zenvia Customer Cloud 100 %
Bots | Get Flow Channels 100 %
Bots | Get Flow Content 100 %
Bots | Health Check 100 %
Bots | List Flows 100 %
Bots | NLU - Controle de Inatividade 100 %
Bots | NLU - Interface de Gestão de Bots de IA Generativa 100 %
Bots | NLU - Processamento de mensagens 100 %
Bots | NLU - Widget 100 %
Bots | NLU - altu-gateway 100 %
Bots | NLU - altu.com 100 %
Bots | NLU - heartbeat 100 %
Bots | NLU - www.altubots.com 100 %
Bots | Workflow - Internal Queue 100 %
Jornada Atrair | Automation 100 %
Jornada Atrair | Broadcast 100 %
Jornada Atrair | Broadcast Report 100 %
Jornada Atrair | Contacts 100 %
Portal cloud.zenvia.com | app.zenvia.com 100 %
Canais 100 %
API Zenvia 100 %
Canal E-mail | Connector/API 100 %
Canal Facebook | Connector/API 100 %
Canal GBM | Connector/API 100 %
Canal RCS | Connector/API 100 %
Canal SMS | API-REST (Múltiplo/Bulk) - via zenvia.com 100 %
Canal SMS | API-REST (Múltiplo/Bulk) - via zenvia360.com.br 100 %
Canal SMS | API-REST (OTP/Token/Transactional) via zenvia.com 100 %
Canal SMS | API-REST (OTP/Token/Transactional) via zenvia360.com.br 100 %
Canal SMS | API-Responsys 100 %
Canal SMS | API-SMPP 100 %
Canal SMS | Connector/API 100 %
Canal SMS | FTP 100 %
Canal SMS | Zenvia Connect (Portal) 100 %
Canal Voz | Chamada Atendida / Receptiva 100 %
Canal Voz | Chamadas de Voz 100 %
Canal Voz | Torpedo de Voz - Composto 100 %
Canal Voz | Torpedo de Voz - TTS 100 %
Canal Voz | Torpedo de voz - Audio 100 %
Canal Voz | Voice APP - Status 100 %
Canal Whatsapp | API 100 %
Zenvia Chat 100 %
Chat - API 100 %
Chat - Core 100 %
Chat - Microservices 100 %
Chat - Portal 100 %
Chat - Portal (Admin) 100 %
Zenvia Conversion 100 %
Zenvia Conversion - WhatsApp 100 %
Zenvia Conversion - API 100 %
Zenvia Conversion - API readOnly 100 %
Zenvia Conversion - Authentication and Sessions 100 %
Zenvia Conversion - Desktop and Mobile 100 %
Zenvia Conversion - Facebook Messenger 100 %
Zenvia Conversion - Instagram 100 %
Zenvia Conversion - Website 100 %
Zenvia Docs 100 %
API de Pedidos 100 %
Core API 100 %
E-mail API 100 %
SMS API 100 %
Web Portal 100 %
Whatsapp API 100 %
Zenvia | Movidesk 100 %
Service API Dashboard 100 %
Service API General 100 %
Service API Tickets 100 %
Zenvia | Sensedata 100 %
API 100 %
Analytics 100 %
Calculo de KPIs 100 %
Integração 100 %
Plataforma 100 %

Dec 11, 2025

Dec 10, 2025

"Chat - Portal (Zenvia Chat)" is Down

( )

Chat - Portal(Zenvia Chat)

All components are Operational
"Chat - Portal (Zenvia Chat)" is Down

"Chat - Portal (Admin) (Zenvia Chat)" is Down

( )

Chat - Portal (Admin)(Zenvia Chat)

All components are Operational
"Chat - Portal (Admin) (Zenvia Chat)" is Down

Dec 09, 2025

Dec 08, 2025

Chat - Informativo manutenção

( )

Chat - Portal (Admin)(Zenvia Chat), Chat - Portal(Zenvia Chat), Chat - Core(Zenvia Chat), Chat - Microservices(Zenvia Chat), Chat - API(Zenvia Chat)

Maintenance completed

Caros

Informamos que hoje 08/12/2025 a partir das 22:40 faremos uma manutenção em nossos serviços do Zenvia Chat, que pode ocasionar momentos de indisponibilidade (bem especificos).

Apenas necessidade de refresh dos navegadores caso clientes informem indisponibilidade.

Dec 07, 2025

Dec 06, 2025

"Jornada Atrair | Broadcast (.Zenvia Customer Cloud)" is Down

( )

Jornada Atrair | Broadcast(.Zenvia Customer Cloud)

All components are Operational
"Jornada Atrair | Broadcast (.Zenvia Customer Cloud)" is Down

"Jornada Atrair | Contacts (.Zenvia Customer Cloud)" is Down

( )

Jornada Atrair | Contacts(.Zenvia Customer Cloud)

All components are Operational
"Jornada Atrair | Contacts (.Zenvia Customer Cloud)" is Down

"Jornada Atrair | Automation (.Zenvia Customer Cloud)" is Down

( )

Jornada Atrair | Automation(.Zenvia Customer Cloud)

All components are Operational
"Jornada Atrair | Automation (.Zenvia Customer Cloud)" is Down

"Jornada Atrair | Broadcast (.Zenvia Customer Cloud)" is Down

( )

Jornada Atrair | Broadcast(.Zenvia Customer Cloud)

All components are Operational
"Jornada Atrair | Broadcast (.Zenvia Customer Cloud)" is Down

"Jornada Atrair | Automation (.Zenvia Customer Cloud)" is Down

( )

Jornada Atrair | Automation(.Zenvia Customer Cloud)

All components are Operational
"Jornada Atrair | Automation (.Zenvia Customer Cloud)" is Down

Dec 05, 2025

"Bots | Health Check (.Zenvia Customer Cloud)" is Down

( )

Bots | Health Check(.Zenvia Customer Cloud)

All components are Operational
"Bots | Health Check (.Zenvia Customer Cloud)" is Down

"Zenvia Conversion - API readOnly (Zenvia Conversion)" is Down

( )

Zenvia Conversion - API readOnly(Zenvia Conversion)

All components are Operational
"Zenvia Conversion - API readOnly (Zenvia Conversion)" is Down

"Chat - Microservices (Zenvia Chat)" is Down

( )

Chat - Microservices(Zenvia Chat)

All components are Operational
"Chat - Microservices (Zenvia Chat)" is Down

"Bots | NLU - Processamento de mensagens (.Zenvia Customer Cloud)" is Down

( )

Bots | NLU - Processamento de mensagens(.Zenvia Customer Cloud)

All components are Operational
"Bots | NLU - Processamento de mensagens (.Zenvia Customer Cloud)" is Down

"Chat - Core (Zenvia Chat)" is Down

( )

Chat - Core(Zenvia Chat)

All components are Operational
"Chat - Core (Zenvia Chat)" is Down

"Bots | NLU - Controle de Inatividade (.Zenvia Customer Cloud)" is Down

( )

Bots | NLU - Controle de Inatividade(.Zenvia Customer Cloud)

All components are Operational
"Bots | NLU - Controle de Inatividade (.Zenvia Customer Cloud)" is Down

"Chat - API (Zenvia Chat)" is Down

( )

Chat - API(Zenvia Chat)

All components are Operational
"Chat - API (Zenvia Chat)" is Down

"Portal cloud.zenvia.com | app.zenvia.com (.Zenvia Customer Cloud)" is Down

( )

Portal cloud.zenvia.com | app.zenvia.com(.Zenvia Customer Cloud)

All components are Operational
"Portal cloud.zenvia.com | app.zenvia.com (.Zenvia Customer Cloud)" is Down

"Jornada Atrair | Broadcast (.Zenvia Customer Cloud)" is Down

( )

Jornada Atrair | Broadcast(.Zenvia Customer Cloud)

All components are Operational
"Jornada Atrair | Broadcast (.Zenvia Customer Cloud)" is Down

"Canal RCS | Connector/API (Canais)" is Down

( )

Canal RCS | Connector/API(Canais)

All components are Operational
"Canal RCS | Connector/API (Canais)" is Down

"Jornada Atrair | Automation (.Zenvia Customer Cloud)" is Down

( )

Jornada Atrair | Automation(.Zenvia Customer Cloud)

All components are Operational
"Jornada Atrair | Automation (.Zenvia Customer Cloud)" is Down

"Jornada Atrair | Broadcast Report (.Zenvia Customer Cloud)" is Down

( )

Jornada Atrair | Broadcast Report(.Zenvia Customer Cloud)

All components are Operational
"Jornada Atrair | Broadcast Report (.Zenvia Customer Cloud)" is Down

"Canal GBM | Connector/API (Canais)" is Down

( )

Canal GBM | Connector/API(Canais)

All components are Operational
"Canal GBM | Connector/API (Canais)" is Down

"Canal Voz | Torpedo de Voz - TTS (Canais)" is Down

( )

Canal Voz | Torpedo de Voz - TTS(Canais)

All components are Operational
"Canal Voz | Torpedo de Voz - TTS (Canais)" is Down

"Zenvia Conversion - Authentication and Sessions (Zenvia Conversion)" is Down

( )

Zenvia Conversion - Authentication and Sessions(Zenvia Conversion)

All components are Operational
"Zenvia Conversion - Authentication and Sessions (Zenvia Conversion)" is Down

"Canal E-mail | Connector/API (Canais)" is Down

( )

Canal E-mail | Connector/API(Canais)

All components are Operational
"Canal E-mail | Connector/API (Canais)" is Down

"Jornada Atrair | Contacts (.Zenvia Customer Cloud)" is Down

( )

Jornada Atrair | Contacts(.Zenvia Customer Cloud)

All components are Operational
"Jornada Atrair | Contacts (.Zenvia Customer Cloud)" is Down

"Canal Voz | Torpedo de voz - Audio (Canais)" is Down

( )

Canal Voz | Torpedo de voz - Audio(Canais)

All components are Operational
"Canal Voz | Torpedo de voz - Audio (Canais)" is Down

"Canal SMS | Connector/API (Canais)" is Down

( )

Canal SMS | Connector/API(Canais)

All components are Operational
"Canal SMS | Connector/API (Canais)" is Down

"Canal SMS | API-Responsys (Canais)" is Down

( )

Canal SMS | API-Responsys(Canais)

All components are Operational
"Canal SMS | API-Responsys (Canais)" is Down

"Canal Voz | Chamada Atendida / Receptiva (Canais)" is Down

( )

Canal Voz | Chamada Atendida / Receptiva(Canais)

All components are Operational
"Canal Voz | Chamada Atendida / Receptiva (Canais)" is Down

"Chat - Portal (Zenvia Chat)" is Down

( )

Chat - Portal(Zenvia Chat)

All components are Operational
"Chat - Portal (Zenvia Chat)" is Down

"Bots | NLU - Interface de Gestão de Bots de IA Generativa (.Zenvia Customer Cloud)" is Down

( )

Bots | NLU - Interface de Gestão de Bots de IA Generativa(.Zenvia Customer Cloud)

All components are Operational
"Bots | NLU - Interface de Gestão de Bots de IA Generativa (.Zenvia Customer Cloud)" is Down

"Canal Facebook | Connector/API (Canais)" is Down

( )

Canal Facebook | Connector/API(Canais)

All components are Operational
"Canal Facebook | Connector/API (Canais)" is Down

"Chat - Portal (Admin) (Zenvia Chat)" is Down

( )

Chat - Portal (Admin)(Zenvia Chat)

All components are Operational
"Chat - Portal (Admin) (Zenvia Chat)" is Down

"API Zenvia (Canais)" is Down

( )

API Zenvia(Canais)

All components are Operational
"API Zenvia (Canais)" is Down

"Canal Voz | Chamadas de Voz (Canais)" is Down

( )

Canal Voz | Chamadas de Voz(Canais)

All components are Operational
"Canal Voz | Chamadas de Voz (Canais)" is Down

"Canal Voz | Torpedo de Voz - Composto (Canais)" is Down

( )

Canal Voz | Torpedo de Voz - Composto(Canais)

All components are Operational
"Canal Voz | Torpedo de Voz - Composto (Canais)" is Down

"Canal Whatsapp | API (Canais)" is Down

( )

Canal Whatsapp | API(Canais)

All components are Operational
"Canal Whatsapp | API (Canais)" is Down

"Canal SMS | API-REST (Múltiplo/Bulk) - via zenvia.com (Canais)" is Down

( )

Canal SMS | API-REST (Múltiplo/Bulk) - via zenvia.com(Canais)

All components are Operational
"Canal SMS | API-REST (Múltiplo/Bulk) - via zenvia.com (Canais)" is Down

"Zenvia Conversion - API (Zenvia Conversion)" is Down

( )

Zenvia Conversion - API(Zenvia Conversion)

All components are Operational
"Zenvia Conversion - API (Zenvia Conversion)" is Down

"Canal SMS | API-REST (OTP/Token/Transactional) via zenvia.com (Canais)" is Down

( )

Canal SMS | API-REST (OTP/Token/Transactional) via zenvia.com(Canais)

All components are Operational
"Canal SMS | API-REST (OTP/Token/Transactional) via zenvia.com (Canais)" is Down

"Zenvia Conversion - Facebook Messenger (Zenvia Conversion)" is Down

( )

Zenvia Conversion - Facebook Messenger(Zenvia Conversion)

All components are Operational
"Zenvia Conversion - Facebook Messenger (Zenvia Conversion)" is Down

"Bots | Get Flow Channels (.Zenvia Customer Cloud)" is Down

( )

Bots | Get Flow Channels(.Zenvia Customer Cloud)

All components are Operational
"Bots | Get Flow Channels (.Zenvia Customer Cloud)" is Down

"Bots | Get Flow Content (.Zenvia Customer Cloud)" is Down

( )

Bots | Get Flow Content(.Zenvia Customer Cloud)

All components are Operational
"Bots | Get Flow Content (.Zenvia Customer Cloud)" is Down

"Canal Voz | Voice APP - Status (Canais)" is Down

( )

Canal Voz | Voice APP - Status(Canais)

All components are Operational
"Canal Voz | Voice APP - Status (Canais)" is Down

"Bots | List Flows (.Zenvia Customer Cloud)" is Down

( )

Bots | List Flows(.Zenvia Customer Cloud)

All components are Operational
"Bots | List Flows (.Zenvia Customer Cloud)" is Down

OR

OR