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Status Page

This page provides real-time status about availability and performance of our platform.

.Zenvia Customer Cloud
Bots | Get Flow Channels
: 37
Bots | Get Flow Content
: 49
Bots | Health Check
: 56
Bots | List Flows
: 45
Bots | NLU - Controle de Inatividade
: 492
Bots | NLU - Interface de Gestão de Bots de IA Generativa
: 449
Bots | NLU - Processamento de mensagens
: 254
Bots | NLU - Widget
: 7487
Bots | NLU - altu-gateway
: 581
Bots | NLU - altu.com
: 1635
Bots | NLU - heartbeat
: 5316
Bots | NLU - www.altubots.com
: 558
Bots | Workflow - Internal Queue
Jornada Atrair | Automation
: 181
Jornada Atrair | Broadcast
: 8165
Jornada Atrair | Broadcast Report
: 58
Jornada Atrair | Contacts
: 164
Portal cloud.zenvia.com | app.zenvia.com
: 263
Canais
API Zenvia
: 346
Canal E-mail | Connector/API
: 182
Canal Facebook | Connector/API
: 80
Canal GBM | Connector/API
: 215
Canal RCS | Connector/API
: 124
Canal SMS | API-REST (Múltiplo/Bulk) - via zenvia.com
: 46
Canal SMS | API-REST (Múltiplo/Bulk) - via zenvia360.com.br
: 28
Canal SMS | API-REST (OTP/Token/Transactional) via zenvia.com
: 32
Canal SMS | API-REST (OTP/Token/Transactional) via zenvia360.com.br
: 45
Canal SMS | API-Responsys
: 108
Canal SMS | API-SMPP
: 30
Canal SMS | Connector/API
: 46
Canal SMS | FTP
: 36
Canal SMS | Zenvia Connect (Portal)
: 23
Canal Voz | Chamada Atendida / Receptiva
: 78
Canal Voz | Chamadas de Voz
: 91
Canal Voz | Torpedo de Voz - Composto
: 78
Canal Voz | Torpedo de Voz - TTS
: 75
Canal Voz | Torpedo de voz - Audio
: 134
Canal Voz | Voice APP - Status
: 85
Canal Whatsapp | API
: 161
Zenvia Chat
Chat - API
: 56
Chat - Core
: 60
Chat - Microservices
: 68
Chat - Portal
: 355
Chat - Portal (Admin)
: 367
Zenvia Conversion
Zenvia Conversion - WhatsApp
Zenvia Conversion - API
: 65
Zenvia Conversion - API readOnly
: 59
Zenvia Conversion - Authentication and Sessions
: 45
Zenvia Conversion - Desktop and Mobile
Zenvia Conversion - Facebook Messenger
: 62
Zenvia Conversion - Instagram
: 498
Zenvia Conversion - Website
Zenvia Docs
API de Pedidos
Core API
E-mail API
SMS API
Web Portal
Whatsapp API
Zenvia | Movidesk
Service API Dashboard
: 421
Service API General
: 359
Service API Tickets
: 396
Zenvia | Sensedata
API
Analytics
Calculo de KPIs
Integração
Plataforma

.Zenvia Customer Cloud 100 %
Bots | Get Flow Channels 100 %
Bots | Get Flow Content 100 %
Bots | Health Check 100 %
Bots | List Flows 100 %
Bots | NLU - Controle de Inatividade 100 %
Bots | NLU - Interface de Gestão de Bots de IA Generativa 100 %
Bots | NLU - Processamento de mensagens 100 %
Bots | NLU - Widget 100 %
Bots | NLU - altu-gateway 100 %
Bots | NLU - altu.com 100 %
Bots | NLU - heartbeat 100 %
Bots | NLU - www.altubots.com 100 %
Bots | Workflow - Internal Queue 100 %
Jornada Atrair | Automation 100 %
Jornada Atrair | Broadcast 100 %
Jornada Atrair | Broadcast Report 100 %
Jornada Atrair | Contacts 100 %
Portal cloud.zenvia.com | app.zenvia.com 100 %
Canais 100 %
API Zenvia 100 %
Canal E-mail | Connector/API 100 %
Canal Facebook | Connector/API 100 %
Canal GBM | Connector/API 100 %
Canal RCS | Connector/API 100 %
Canal SMS | API-REST (Múltiplo/Bulk) - via zenvia.com 100 %
Canal SMS | API-REST (Múltiplo/Bulk) - via zenvia360.com.br 100 %
Canal SMS | API-REST (OTP/Token/Transactional) via zenvia.com 100 %
Canal SMS | API-REST (OTP/Token/Transactional) via zenvia360.com.br 100 %
Canal SMS | API-Responsys 100 %
Canal SMS | API-SMPP 100 %
Canal SMS | Connector/API 100 %
Canal SMS | FTP 100 %
Canal SMS | Zenvia Connect (Portal) 100 %
Canal Voz | Chamada Atendida / Receptiva 100 %
Canal Voz | Chamadas de Voz 100 %
Canal Voz | Torpedo de Voz - Composto 100 %
Canal Voz | Torpedo de Voz - TTS 100 %
Canal Voz | Torpedo de voz - Audio 100 %
Canal Voz | Voice APP - Status 100 %
Canal Whatsapp | API 100 %
Zenvia Chat 100 %
Chat - API 100 %
Chat - Core 100 %
Chat - Microservices 100 %
Chat - Portal 100 %
Chat - Portal (Admin) 100 %
Zenvia Conversion 100 %
Zenvia Conversion - WhatsApp 100 %
Zenvia Conversion - API 100 %
Zenvia Conversion - API readOnly 100 %
Zenvia Conversion - Authentication and Sessions 100 %
Zenvia Conversion - Desktop and Mobile 100 %
Zenvia Conversion - Facebook Messenger 100 %
Zenvia Conversion - Instagram 100 %
Zenvia Conversion - Website 100 %
Zenvia Docs 100 %
API de Pedidos 100 %
Core API 100 %
E-mail API 100 %
SMS API 100 %
Web Portal 100 %
Whatsapp API 100 %
Zenvia | Movidesk 100 %
Service API Dashboard 100 %
Service API General 100 %
Service API Tickets 100 %
Zenvia | Sensedata 100 %
API 100 %
Analytics 100 %
Calculo de KPIs 100 %
Integração 100 %
Plataforma 100 %

Jan 09, 2026

Jan 08, 2026

"Chat - Core (Zenvia Chat)" is Down

( )

Chat - Core(Zenvia Chat)

All components are Operational
"Chat - Core (Zenvia Chat)" is Down

"Chat - API (Zenvia Chat)" is Down

( )

Chat - API(Zenvia Chat)

All components are Operational
"Chat - API (Zenvia Chat)" is Down

"Chat - Microservices (Zenvia Chat)" is Down

( )

Chat - Microservices(Zenvia Chat)

All components are Operational
"Chat - Microservices (Zenvia Chat)" is Down

Jan 07, 2026

Jan 06, 2026

"Canal SMS | API-Responsys (Canais)" is Down

( )

Canal SMS | API-Responsys(Canais)

All components are Operational
"Canal SMS | API-Responsys (Canais)" is Down

"Service API Dashboard (Zenvia | Movidesk)" is in Trouble

( )

Service API Dashboard(Zenvia | Movidesk)

All components are Operational
"Service API Dashboard (Zenvia | Movidesk)" is in Trouble

Jan 05, 2026

Jan 04, 2026

Jan 03, 2026

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